Coronavirus: guidance on visiting our hospice

In our ongoing attempt to protect our patients, their relatives, hardworking staff, volunteers and the wider community from Coronavirus (COVID-19), while at the same time allowing our patients to spend precious time with their loved ones, we have revised our restrictions on the numbers of visitors each patient can have at any one time.

Rather than having only one named visitor per patient, each of our patients can now have two named adult visitors. Only children (aged under 18) of the patient will be admitted and they must enter the hospice via patio doors directly into their parent’s bedroom. We will also be asking all visitors to the Inpatient Unit to wear their own face covering, which they should bring with them if possible and put on either before entering the Inpatient Unit corridor. The hospice remains open for visitors 24 hours a day. To keep the risk of spread of infection to a minimum, all visitors will be temperature checked on arrival. Anyone with a high temperature signifying illness will not be able to enter the hospice. 

Liz's Story

Counselling and Support Manager at Ashgate Hospicecare

“Coronavirus has undoubtedly taken a huge toll on patients, families and those looking after them. This is why we are now extending our support services to help NHS and care home staff, as well as Ashgate staff. We’ve introduced ‘Wobble Rooms’ where staff can come for emotional support to help them process their own experiences caring for COVID-19 patients. We help them to understand that it’s ok to feel overwhelmed and frightened, and we offer advice so they can take care of themselves, build their resilience and continue with their essential work.”

Ashgate Patient

Tom cycled indoors for 24 hours and raised over £11,000!

Will you fundraise at home?

Want to raise money for Ashgate Hospicecare like Tom? Whether it's turning your Friday night fajitas into fundraising triumph, that mammoth cycling marathon into sponsored success or swapping the flicks for a film night at home, we’ve got you covered.

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Our shops and coffee shops are now open

Please click on the links below to find out more about the phased reopening of our shops, what measures we are putting in place to keep everybody safe and information about donating items to the hospice. It was important to us that we reopened our shops and coffee shops because they are a very valuable revenue stream for us – contributing 29% of our total income in any one year.