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Coronavirus: updated guidance on visiting our hospice

In light of the announcement about a second nationwide lockdown and due to increasing COVID-19 infection rates, we have revised our restrictions on the numbers of visitors each patient can have at any one time. These restrictions are part of our ongoing commitment to protect our patients, their relatives, staff, volunteers and the wider community from COVID-19, while at the same time allowing our patients to spend precious time with their loved ones.

From midnight on 4th November 2020, the Inpatient Unit will be limited to one named visitor per patient (unless the patient has a dependent child). Children will be asked to enter and leave the hospice via patio doors directly into their parent’s bedroom to reduce the risk of infection and you will be directed by reception following your temperature check. The hospice remains open for visitors 24 hours a day. To keep the risk of spread of infection to a minimum, all visitors will be temperature checked on arrival at main reception. Anyone with a high temperature signifying illness will not be able to enter the hospice. We are continuing to ask all visitors to the Inpatient Unit to wear their own face mask, which they should bring with them and put on, either before entering, or while in reception and before entering the IPU corridor.

Government’s £125m funding for hospices welcome – but not enough, warns Ashgate Hospicecare.

Barbara-Anne Walker, Chief Executive of Ashgate Hospicecare, said: “This will help use to survive this difficult year, but it doesn’t resolve the gap between our funding and the cost of our care which is growing year on year. It certainly won’t be enough to stop us having to make redundancies in the New Year. For that, we need more long-term, recurrent funding from local budgets and the CCG for the next financial year. At Ashgate we receive just 28% of our total funding from the NHS. The amount they give us hasn’t increased since 2014 – a decline in real terms - meaning we must rely on our fundraising and charity shops to make up the difference."

Ashgate Patient

We're very excited to be launching...

The Life and Death Podcast

Your host, Stephen Rumford, senior physiotherapist at Ashgate Hospicecare, brings together patients and professionals to chat about their unique relationships, hospice life, and dying well. Each episode follows a different pair and another side of hospice life.

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Our shops and coffee shops are closed until further notice

We’re sorry to announce that all of our shops and coffee shops will be closed from Thursday 5th November following the latest Government guidance. We hope to be back up and running soon. In the meantime, you can continue to support us during these challenging times by shopping with us online. Our Donation Centre will now be open Mondays, Tuesdays and Thursdays from 9.00am until 1.00pm. Please only visit the Donation Centre if you are making an essential journey.