We are here for you. Find out more about our services and the different ways we can support you.
Supporting you in your place of choice
Round the clock care on our ward
Advice, activities and peer support
Improving the symptoms of lymphoedema
Helping to improve your quality of life
Helping you maintain your independence
From head massages to aromatherapy
Finding peace, comfort and hope
A safe space for you to be heard
Practical support for you and your loved ones
Remote monitoring using easy-to-use technology and face-to-face visits
Whether you’re living with a life-limiting illness, caring for someone who is, or grieving the death of a loved one, we’re here to help.
To reach our main reception at the hospice, please call 01246 568801There are lots of ways you can support us and help make a difference.
Make a one-off donation or set up a monthly donation
Sign up to our lottery
Be inspired by our fundraising ideas and tips
Find out how to get involved
Browse our upcoming events and challenges
Donating in someone's memory is a very special way to remember them.
Leaving a gift in your will is one of the most powerful ways you can support the hospice.
Raising awareness of palliative and end of life care.
We are here for the people of North Derbyshire and beyond.
Learn more about Ashgate Hospice
Browse our latest jobs
The difference we make
Latest news from Ashgate Hospice
Our values, our people and our reports
Honest conversations about death and dying
Get in touch with us
Why we need your support
Shopping with us or donating items for us to sell helps fund our compassionate care.
During your stay, we aim to improve your quality of life. The doctors and nursing team will talk to you about your symptoms and what is important to you to be able to continue doing the things you love. We will always involve you and your loved ones in decisions about your care, respecting your wishes throughout your stay with us.
We can offer you and your loved ones emotional and psychological support too. We can help provide practical support if needed. For example, if you are concerned about money or need extra support at home, we can help.
“I’ll never forget the special memories me and mum made during her final days at Ashgate. We’d just sit there, talking about anything and everything.”
“From the moment I walked through the doors at Ashgate I knew that Kim was in safe hands.”
“Ashgate holds your hand. In fact, for me it put its arms around me and hugged me.”
If you or your loved one has been admitted to our Inpatient Unit, we have lots of helpful resources to ensure you get the support you need.
Most people return home within a couple of weeks, with the community services they need in place. While you are in the hospice, you may be introduced to members of the team who may be able to help you when you go home. We can also arrange for you to get the equipment you need at home, or the adaptations you need to be made to your home.
Some people want to be cared for on our Inpatient Unit when they die. These people come to the hospice when they are very close to the end of their life. We make sure they are as comfortable as possible, right up until their death.
We advise that you bring items of clothing and your own toiletries, including towels, to keep your comfortable. Each room has storage space to keep your clothes and other personal belongings. You are welcome to make your room your own. We recommend that you do not bring valuable items or large amounts of money into the hospice. We do not accept responsibility for personal property that may become damaged or lost.
Of course, you’re more than welcome to have visitors! Here at Ashgate, we understand how important it is for you to have the support and presence of your loved ones during your stay.
You’re able to have open visiting hours, meaning there are no restrictions on the number of visitors you can have, and children are more than welcome to join as well. Additionally, our overnight facilities are available for use whenever they might be needed. Please just ask a member of the team for more information.
We kindly ask that you and your visitors remain mindful of the importance of infection prevention and control measures. To ensure the safety and wellbeing of everyone in our care, we do ask you to avoid visiting if you are unwell or have any transmissible viruses such as flu, COVID, other respiratory viruses and norovirus which can be just as dangerous to our patients. We ask that you do not visit until 48 hours after you feel better.
Your comfort and safety are our top priorities, and we want to make sure that your time with us is as pleasant and worry-free as possible. If you have any questions or concerns about visitation, please don’t hesitate to reach out. We’re here to support you every step of the way.
Absolutely, children are more than welcome to visit! We understand the importance of having your little ones close during your time with us.
You’re able to have open visiting hours, with no restrictions on the number of visitors, including children. Our overnight facilities are also available for use if needed.
We want children to feel comfortable and entertained during their visit, so we have a box of toys and books in the Family Room for them to enjoy. However, we do ask that they are always supervised by a responsible adult to ensure their safety.
Your comfort and wellbeing are our top priorities, and we’re here to support you and your family every step of the way. If you have any questions or concerns, please don’t hesitate to reach out.
Pets can visit their owners too, but please inform a member of staff and always keep pets on a lead. Please also keep our garden area enjoyable for all.
Our catering team cooks delicious homemade meals. They will speak with you to provide exactly what you wish to have to eat. Refreshments, snacks and light meals are available 24 hours a day. We can cater for any specialist diet, allergy or sensitivity.
You are welcome to enjoy an alcoholic drink either with a meal or at night time. The doctors will advise you if it is safe to drink with your medications, as some do not mix well with alcohol. There is a small selection of alcohol on the ward or you are welcome to bring your own. Please make staff aware and store it securely.
We have a no smoking policy. Smoking or vaping are not permitted in the hospice or within the grounds. If you do smoke, we will offer you support to stop smoking.
All our services are provided free of charge. We rely on the support of our community to ensure we can continue to provide this service.
We work very hard to provide the highest standards of care and service to you, your families, and our supporters. However, we are aware that we may not always get it right.
We hope you will tell us when we have got things right for you and perhaps when things did not go so well. It is very important to us that we hear from you so that we can use your feedback to continually improve our services. You can fill in this online form to leave feedback.
A healthcare professional involved in your care can refer you to our services.