Support for families and carers

At Ashgate Hospicecare, the patient is not the only focus of our support. We recognise that families need support too, including children, when a loved one has a life-limiting illness. That is why our Patient and Family Support Team is available when and where they are needed to offer emotional and psychological support to patients, their families, friends and carers.

Our team is made up of employed staff and volunteers, including a manager, a social worker who specialises in working with children and young people, an art therapist, a psychologist, volunteer counsellors and volunteer support workers, all of whom are fully trained. We also have trainee counsellors, art therapists and psychologists.

We offer bereavement support and counselling to individuals and facilitate bereavement support groups both at Ashgate Hospicecare and within the community. We are also able to provide guidance and sign posting to other services to other people who may be supporting a bereaved person, whether that is a family member, child, friend or employee.

Our services

We work collectively to offer a range of support services tailored to meet the needs of the person. This may consist of:
– Telephone support and counselling
– Face-to-face support and counselling, six week group for recently bereaved partners
– Social support group for people whose partner has died
– Support group for parents whose adult child has died
– Art therapy
– Support group for people whose partner has died, who are under 55 and/or have dependant children
– Bereavement support and counselling
– Clinical Psychology
– Specialist work with children and adolescents
– Support for staff
– Training and education
– Memorial events
We also offer a range of support and therapeutic groups including ones for bereaved partners and parents.

How to be referred

People who may need our service can get in touch directly. Alternatively, they can be referred by Ashgate Hospicecare, hospital staff, district nurses, their GP or any other concerned person, including carers, family or friends.

Once referred to the Patient and Family Support Team we will arrange an assessment appointment. During this appointment we can discuss the individual’s needs and help to think about any support that may be appropriate.

Contact us