Volunteering FAQs

How old do I have to be to volunteer?

The minimum age for volunteering at Ashgate is 15 years old for most roles, except patient-facing roles for which the minimum age is 17 years old.

How much time do I have to give?

You can give as much or as little of your time as you can. Every little helps! Some of our roles, particularly the ones on the Inpatient Unit or the Day Hospice, require a little more training and understanding of how things work. Therefore, for those roles, we do ask that volunteers commit to a regular shift if possible.

Who can volunteer?

The easy answer to that is anyone. Everyone has something to bring to Ashgate. We want our volunteer teams to represent the diversity of our local community:

  • people who work part-time or who have spare time in the evening can help our community fundraising teams by collecting and replacing donation tins or help marshal at events;
  • retired people with a wealth of experience and life skills can make new friends and regain a sense of purpose;
  • students looking for experience to enhance their career prospects can build the soft skills that are invaluable in any workplace;
  • parents that have a few hours free during school hours can fit volunteering round family commitments;
  • and people who want to boost their confidence to gain paid employment (volunteering shouldn’t affect any benefits you may claim).

How do I find out about the roles?

All our volunteer roles are advertised on our website. If you are willing to offer your area of expertise for a short term, we’d love to hear from you even if your preferred role isn’t advertised. Our Volunteer Team can give advice on volunteering and help to match you to the right role.

Do I need experience?

No, all we ask is that you work within our values and bring a positive, can do attitude. We’ll match you to the right role and train you to do it.

What training will there be?

All roles have on-the-job training. We also ask that all volunteers complete our Essential Training. That’s our comprehensive training package that will enable you to keep yourself safe in the role and give you all the knowledge and skills you need to carry it out. In addition to Essential Training, we also have role specific training where required.

Do you pay expenses?

We pay full travel expense for volunteers travelling on public transport. We also pay car mileage and car parking charges (conditions apply).

Do you offer corporate volunteering?

Yes, we do. Corporate volunteers can help us in many ways, whether that’s in our grounds and gardens, in our retail outlets or helping us prepare for events. Corporate teams can help us to build community links and valuable business support. Corporate volunteering gives us the opportunity to work with a dynamic team of people with varied and fresh skills with new and different perspectives. If you are interested in corporate volunteering opportunities, please contact Ali Ward Foster at alison.ward-foster@ashgatehospicecare.org.uk

How do I apply?

You need to complete our volunteer enquiry form. You can find this on our website here or we can post a copy out to you. To find out more, please get in touch with us at volunteering@ashgatehospicecare.org.uk or call 01246 568801

Will I need to give a reference?

We do ask for either one or two references depending on the role you are applying for. We also require DBS checks for some roles.